1. Who We Are
Tulipán Negro ("we", "us", "our") operates this online store at tulipannegromalta.com. Our contact details:
- Triq Alfredo Cachia Zammit, Żejtun, Malta
- +356 99298974
- Harox492@gmail.com
2. What Data We Collect
When you place an order, we collect:
- Full name
- Email address
- Phone number
- Delivery address (for delivery orders)
- Order details (products, quantities, amounts)
We do not collect or store your payment card details. All payments are processed securely by Stripe Inc.
3. How We Use Your Data
Your personal data is used solely to:
- Process and fulfil your order
- Send you order confirmation and delivery updates
- Respond to queries or complaints
- Comply with legal obligations
We do not use your data for marketing without your explicit consent, and we do not sell your data to third parties.
4. Legal Basis (GDPR)
We process your data under the following legal bases (GDPR Article 6):
- Contract performance — processing your order requires us to handle your data.
- Legal obligation — we may need to retain certain data for tax and accounting purposes.
- Legitimate interests — preventing fraud and maintaining security.
5. Third-Party Services
We use the following third-party services that may process your data:
- Stripe Inc. — payment processing. Stripe Privacy Policy
- Supabase Inc. — secure order database storage.
- Cloudflare Inc. — website hosting and DDoS protection.
- Resend Inc. — transactional email delivery.
6. Data Retention
Order records are retained for 7 years to comply with Maltese and EU tax regulations. After this period, records are securely deleted.
7. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where no legal obligation exists to retain it)
- Object to processing based on legitimate interests
- Lodge a complaint with the Information and Data Protection Commissioner (IDPC) of Malta
To exercise any of these rights, contact us at Harox492@gmail.com.
8. Cookies
We use essential cookies only. See our Cookie Policy for details.
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our site after changes constitutes acceptance.